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Change the human condition, or the conditions humans work in?

If we can’t change the human condition, but we can change the conditions they work in …what should we do?  Specifically, what should we do to improve healthcare for those who work in it and for those who as patients and clients need our help? Last week I attended the Human Factors and Patient Safety […]

Healthcare workers can we make hope contagious

Hope signals optimism, a forward stance, attitude and empowerment. For doctors and healthcare workers, hope is not wishful thinking, it’s a conscious choice to focus on what might be possible.

Scale deep. 9 lessons for transformational change

The goal of our work Coaching and with Recalibrate© is to create insight and behaviour change that is long lasting for doctors and their patients. We are looking to create ripples that impact wider and deeper, leading to better medicine individually and systemically. For patients we want to see better health outcomes and positive interactions […]

Reflecting on the research and practice of coaching doctors

Academic Research seeks evidence by asking very specific questions that reduce the variables in a situation. In order to get at specific evidence, we can begin with a general enquiry like- Does coaching help doctors improve their performance? Does coaching reduce doctor burnout? And gradually we can think our way to something specific that we can […]

To be a patient is to be rendered vulnerable.

To be To be a patient is to be rendered vulnerable.The trust required to give consent to anaesthesia, surgery, pharmacological treatment on someone’s, a stranger’s, advice might be an act of desperationBlind faith… To be a medical student is to live up to expectation.The persistent commitment to academic learning, to sacrificing a social life, to […]

Prevention is so much better than a cure

Prevention is so much better than a cure every day of the week. Proactive action can help you be well, no matter where you work or what you do. Including working in healthcare. Healthcare workers have so much opportunity to shift the focus to prevention, to generate more health and wellbeing in our communities.  When […]

Personal Agency is Key to Individual Wellbeing and to Organisational Change

According to the Stanford WellMD model of healthcare, healthcare worker well being1 is achieved from 20% personal resilience and 80% organisational responsibility (changing systems and structures in the workplace). The Stanford research is impressive and guides a great deal of our work. It’s impact in helping healthcare organisations to get serious about their responsibilities to […]

Medicine is an inexact science.

Researchers and clinicians work hard to bring evidence to the table, to notice and measure patterns, to share information in the service of everyone. And medicine has done an extraordinary job of this. For example:   🌱Average global life expectancy has more than doubled   🌱Child mortality and maternal mortality rates are lower  🌱We are […]

Why doctors and coaches need to retreat for balance

In retreat, in the quiet, we can listen for our true selves and reconnect to our own meaning. The world is incredibly noisy. There is so much junk to sift through. I find it tricky to work out what to attend to, what to read, listen to, watch. Is it just me? Doctors in the […]

Compassionate Care Competencies need our attention

Bedside manner and communication skills are the ‘tip of the compassion iceberg’ according to Dominic O. Vachon. In the big machine that is modern day healthcare, we have prioritised throughput, technical wizardry and the financial bottom line. In other words, we still talk a lot about compassion, but we are not walking the talk often […]

I see you, tell me what you truly need

  Being seen is the foundation of wellbeing AND therefore the foundation of high performance. Before 2011 I said things like ‘as long as the surgeon is skilled and competent, we don’t care about the rest’. Let me be clear I was talking about his technical, surgical skills. I was wrong in two important ways. […]

It’s the system you say…

Systemic and structural changes are required within healthcare.   It’s the system you say. I agree there are systemic and structural changes required within healthcare. Who is in charge of these systems? Who can orchestrate the changes? Who has the power and capacity to change them so that doctors’ lives can be enhanced by their […]